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Concierge The Maison

Maison Gemier: Terms of Use

1. Introduction

  • Company Information: Maison Gemier is a registered trademark of Goldrock International DMCC, with its registered office in Dubai, UAE. The following Terms of Use govern your access to and use of Maison Gemier's website and mobile applications (collectively, the “Platform”).
  • Acceptance of Terms: By accessing or using the Platform, you agree to comply with these Terms of Use. If you do not agree to these terms, please do not use the Platform.

2. Changes to Terms

  • Maison Gemier reserves the right to update or modify these Terms of Use at any time without prior notice. Any changes will be effective immediately upon posting on the Platform. Your continued use of the Platform after changes are posted indicates your acceptance of the updated Terms.

3. Intellectual Property

  • All content on the Platform, including images, text, designs, and trademarks, is the exclusive property of Maison Gemier or is used with permission. You may not reproduce, distribute, display, or create derivative works from any of the content without prior written consent from Maison Gemier.

4. Use of Platform

  • The Platform and its contents are intended for personal, non-commercial use. You may download or print content for your personal use, provided that you do not remove any proprietary notices. Unauthorized use of the Platform or its content is prohibited.

5. No Returns Policy

  • No Returns: Due to the exclusive and customized nature of Maison Gemier’s products, all sales are final. We do not accept returns or exchanges under any circumstances. Please review your order carefully before finalizing your purchase.
  • Defective Products: In the event that a product is defective or not as described, you may be entitled to a repair or replacement, in accordance with UAE consumer protection laws.
  • Product Descriptions: We make every effort to ensure that the product descriptions and images on the Platform are accurate. However, due to variations in monitors and browsers, the color and appearance of products may differ slightly from what is shown on the Platform.

6. Limitation of Liability

  • While Maison Gemier strives to ensure that the Platform is secure and error-free, we cannot guarantee that it will be free of viruses or other harmful components. Your use of the Platform is at your own risk.
  • Maison Gemier will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Platform, except in cases of gross negligence or willful misconduct, in accordance with UAE law.

7. Privacy Policy

  • Data Collection: Your use of the Platform is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information in compliance with UAE data protection regulations.
  • Cookies: The Platform uses cookies to enhance your experience. By using the Platform, you consent to our use of cookies as described in the Privacy Policy.

8. Governing Law

  • These Terms of Use are governed by the laws of the United Arab Emirates. Any disputes arising from or related to the use of the Platform will be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

9. Contact Information

  • For any questions or concerns regarding these Terms of Use, please contact us at concierge@gemier.com.